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Increase ROI by Expanding ITSM to ESM.
Extend ITSM principles across your enterprise for maximum efficiency.
Service management isn't just for IT. This accelerator helps organisations expand ITSM capabilities into Enterprise Service Management (ESM), streamlining workflows across HR, Finance, Facilities, and beyond. We design and implement best-practice frameworks to unify service delivery, enhance automation, and improve cross-functional collaboration.
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Five Ps Framework
Our next-generation of services has replaced overly complex frameworks with a structure that can be utilised and understood by all organisations.
Planning
People
Process
Product
Performance
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