Renfrewshire Council
We worked with various teams at Renfrewshire Council to implement Halo, replacing a legacy platform unlocking integrations for asset management and controls
Here's what they had to say
"Our aim was to replace our legacy service desk application with a modern, customizable, and scalable solution. We chose Halo ITSM, with Cartalogic introduced as our consultancy partner. From the outset, the Cartalogic team were instrumental in refining our requirements and turning them into reality on the Halo platform.
As the build progressed, it became clear the team were as invested in our success as we were. Their responsiveness to queries and willingness to step in and resolve issues made a significant difference. Without their dedication, we would have struggled to implement Halo ITSM with the level of complexity we achieved within the allotted timeframe.
We are now extending our work with Cartalogic to further develop asset management within the Halo platform. In our view, Cartalogic are gold-standard partners: they understand requirements, translate them into functional deliverables, and provide valuable support while upskilling your internal team."
— David Adkins, ICT Portfolio Manager, Renfrewshire Council